Terms of Service

1. Acceptance of Terms

By accessing or using ControlCraft's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

ControlCraft provides compliance implementation services including but not limited to SOC 2, ISO 27001, HIPAA, and GDPR compliance consulting, implementation, and audit support.

3. Client Responsibilities

Clients are responsible for providing accurate information, timely access to systems and personnel, and making decisions necessary for the compliance process. Delays caused by client availability may impact project timelines.

4. Confidentiality

We treat all client information as confidential. We will not disclose client information to third parties except as required to perform our services or as required by law.

5. Pass Guarantee

We guarantee that clients who follow our recommendations will pass their compliance audit. If a client does not pass, we will continue to provide services at no additional cost until they achieve certification.

6. Limitation of Liability

ControlCraft's liability is limited to the fees paid for services. We are not responsible for indirect, incidental, or consequential damages arising from use of our services.

7. Intellectual Property

All materials, methodologies, and tools developed by ControlCraft remain our intellectual property. Clients receive a license to use deliverables for their internal compliance purposes.

8. Termination

Either party may terminate services with 30 days written notice. Fees for services rendered prior to termination remain due.

9. Governing Law

These terms are governed by the laws of the State of Delaware, United States.

10. Contact

For questions about these Terms of Service, contact us at legal@controlcraft.io